Wilbert Santos is a dedicated professional with extensive experience in sales, customer service, and language coaching. Currently serving as an Ejecutivo Comercial at Hospiten since June 2018, Wilbert also operates as a freelance personalized language coach specializing in English, French, German, and Spanish. Previous roles include Manager on Duty at Meliá Hotels International, where Wilbert ensured service standard compliance, and Gerente de Relaciones Públicas at IFA Hotels & Resorts, focusing on customer relationship management. Initial career positions include customer service at LBX Teleservices and sales at Host Caribbean. Educational credentials include a Bachelor's degree in Marketing from Universidad Autónoma de Santo Domingo, a Diplomatura in Digital Marketing from Impacta Academy, and a Master's degree in Digital Analytics & Big Data from Spain Business School.
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