Duane Herring

Duane Herring possesses extensive experience in digital workplace strategy and employee experience, currently serving as the Head of Digital Workplace & Contact Centre at IAG. Previously, Duane held various leadership roles at Commonwealth Bank, including Executive Manager of Digital Workplace Strategy & Employee Experience, Enterprise Mobility Services Lead, and Product Manager for Mobile Telecommunications. Prior experience includes operational management roles at Communications Design & Management Pty Limited and experience as a Restaurant General Manager at Yum! Restaurants International. Duane's educational background includes training from Performance Dynamics in 2016 and the Australian Institute of Management in 2011.