Emma Keast is a seasoned professional in the events and customer service industry, currently serving as a Ticketing & Bookings Executive at the International Convention Centre Sydney since November 2022. Prior to this role, Emma held various positions at Venues NSW, where responsibilities included working as a Membership Administrator from October 2017 to November 2022. Emma gained valuable experience as an Event Day Customer Service Attendant and Customer Service Administrator at the Sydney Cricket and Sports Ground Trust from May 2016 to December 2017. Earlier in their career, Emma worked for Target Australia from November 2006 to April 2016, progressing from Retail Assistant to Team Leader and Customer Service Specialist. Emma holds a Bachelor of Management in Tourism from the University of Technology Sydney, completed between 2009 and 2011, and earned a High School Certificate from Mount Saint Benedict College Pennant Hills from 2003 to 2008.
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