Karthik Baskaran is an accomplished professional with extensive experience in quality management and customer experience within the telecommunications sector. Karthik currently holds the position of Associate Vice President at ICICI Lombard. Prior roles include Assistant General Manager - Quality and Manager - Training at Vodafone Idea Limited, as well as various managerial positions at Idea Cellular Ltd, focusing on customer experience and service excellence. Karthik earned a Master of Business Administration in Human Resources Management from Manonmaniam Sundaranar University in April 2011.
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