Hemal Halai

Hemal Halai is a Payment Consultant at Icon Solutions since November 2021, with a solid background in business analysis and client services across prominent financial organizations. Hemal previously served as a Senior Business Analyst at Fiserv, successfully leading the implementation of SEPA Instant Payment for a tier one client and collaborating with cross-functional teams to enhance product functionality. Prior experience includes a role as a Product Business Analyst at Orwell Group, where digital banking and payment products were developed, and earlier positions at Fiserv and HSBC Global Banking and Markets focused on stakeholder management and service delivery for multinational clients. Hemal's educational qualifications include a BSc in Economics, Finance & Management from Queen Mary University of London and programming courses at General Assembly.