Balwant Gaur is currently a Data Entry Operator at IFFCO Tokio General Insurance Co. Ltd. since April 2024. Prior to this role, Balwant served as a Relationship Manager at Paytail, focusing on maintaining relationships with merchants and customers while managing ticket resolution with a target turnaround time (TAT) of 24 hours, earning recognition as a star employee. Balwant’s experience also includes handling catalog issue tickets for Flipkart clients at MattsenKumar LLC with a TAT of 12 hours, and previous positions as a Help Desk Specialist at Freelancer.com, a Digital Marketing Executive at Travo tripzoo services pvt. Ltd., and an Office Administrator at Event Security System pvt. Ltd. Balwant holds a Bachelor of Commerce degree from Delhi University and multiple diplomas in Digital Marketing and Interior Design, currently pursuing a Master of Business Administration at Indira Gandhi National Open University.
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