Pietro Sarcinelli

Pietro Sarcinelli is an accomplished executive with extensive experience in the digital gaming and customer service sectors. Currently serving as the Global Consumer Services Director at IGT, Pietro leads a global network of consumer support centers focused on iLottery. Prior roles include Director of PlayDigital Operations and Director of Global B2C Customer Service at IGT, where responsibility encompassed managing global technical operations and consumer service teams across multiple regions. Pietro's background also includes significant leadership positions at Lottomatica, overseeing customer care for European interactive gaming and retail services, as well as a decade of consulting experience at Accenture in the gambling industry. An educational foundation in Mechanical Engineering from Università degli Studi di Napoli Federico II and additional training at SDA Bocconi complements Pietro's professional expertise.