Adelina Ranucci has over 20 years of experience in customer support and quality assurance within the technology sector. Currently serving as the Director of NA Customer Support at ILLUMITI since May 2010, Adelina manages and supports the company's Application Maintenance and Enhancement Services clients. Prior experience includes a role as Sr. QA Analyst at Panasonic Canada Inc., where Adelina executed QA activities for significant projects such as ERP and CRM systems. Additionally, Adelina held QA positions at Agora Consulting Partners and served as QA Lead and Web Developer at Sage Information Consultants, overseeing multiple projects for various organizations, including Panasonic Canada and TD Canada Trust.
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