Viola Copani

Gateway Specialist at Independence Blue Cross

Viola Copani currently serves as a Gateway Specialist at Independence Blue Cross, focusing on reconciling enrollment discrepancies and processing electronic enrollment fallout since January 2016. Previously, Viola held the position of Sr. Enrollment Specialist, ensuring the verification of enrollment documents and collaborating with management for eligibility inquiries. Prior experience includes serving as a Project Coordinator for the World Meeting of Families in Philadelphia, where various tasks included managing scholarship communications and tracking project databases. Viola also worked for the Ministry of Health as a Health Program European Integration Senior Expert, facilitating compliance with European healthcare standards, and as a Health Policy and Planning Expert, contributing to national health strategy implementations. Additional roles include an administrative position at Streamlight, Inc. and a consultancy role at the Italian Embassy. Viola Copani holds a degree from the University of Tirana, earned between 1996 and 2000.

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