Meera Rajendran

Meera Rajendran is a seasoned professional in customer experience and engagement, currently serving as the Head of Customer Experience and Engagement at IndiaFirst Life since February 2020. Prior to this role, Meera held various positions focused on customer experience at Kotak Mahindra Bank, Sodexo, and Axis Bank, showcasing expertise in customer journey design and consumer insights. Meera's entrepreneurial venture, Art of the Matter, emphasized content production and strategic communication. Meera's academic background includes an MBA in Marketing from IIFT Delhi and a BSc in Hospitality and Hotel Administration from the Institute of Hotel Management in Mumbai.