Bianca Salas

Customer Experience Specialist at Indianapolis Airport Authority

Bianca Salas currently serves as a Customer Experience Specialist at the Indianapolis Airport Authority, where responsibilities include delivering exceptional customer service to travelers and evaluating new vendor requests. Previous roles at the same organization include Parking System and Customer Coordinator, focusing on parking revenue equipment and compliance with federal guidelines, as well as Payroll Administrative Coordinator, handling budgets and purchasing. Bianca began their professional career as a Parking Cashier, where duties involved fee collection, customer assistance, and operational procedures. Prior experience at The TJX Companies, Inc. included the role of Merchandise Coordinator, emphasizing merchandise processing and training new associates. Bianca holds an Associate of Science degree in Early Childhood Education from Ivy Tech Community College.

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