Jhan Sandoval is an experienced professional with a diverse background in customer service and sales, currently serving as a Member Experience Associate at Industrious since October 2021. In this role, Jhan supports operations related to food, supplies, and beverage management while enhancing member retention and experience. Prior to this position, Jhan worked as a Sales Associate at Sunglass Hut, promoting luxury sunglasses and achieving sales targets. Jhan has also contributed as a Fellow at the University of Maryland's Robert H. Smith School of Business, mentoring transfer students, and held roles such as Sales Engineer at Door Robotics and Key Leader at Melt Cafe, focusing on customer satisfaction and operational efficiency. Jhan holds a Bachelor of Science in Management from the University of Maryland and an Associate of Arts in Business Administration from Montgomery College.