Lily Smith is an experienced professional in customer success and sales, currently serving as a Customer Success Manager at Informa TechTarget since September 2022, where recognition as CSM of the Quarter was achieved in Q4 2023. Prior roles include Customer Success Associate at BrightTALK and various sales development positions, demonstrating a solid foundation in customer engagement and sales strategies. Other notable experiences include working as a Customer Consultant at Cabot Financial, volunteer work at the Red Cross Community Store, and a Barista position at Costa Coffee. Lily holds a First Class Bachelor’s Degree in Geography from the University of the West of England and has a diverse educational background with multiple qualifications from Homewood School & Sixth Form Centre.
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