Shebon Hussain

Shebon Hussain is an experienced Major Incident Manager currently employed at Infosys since May 2019. Prior to this role, Shebon served as a Major Incident Manager at HCL Technologies from October 2018 to May 2019 and worked as an Infra. Technology Specialist at Cognizant from October 2017 to October 2018. Earlier in the career, Shebon held the position of Assistant Manager at Genpact from February 2015 to October 2017, where responsibilities included serving as an Incident Commander, mentoring offshore teams, and improving service processes for clients such as Symantec. Shebon holds a Master's degree in Computer Science from Knowledge Systems Institute, earned between 2012 and 2014.