Luca Gualteri is an experienced IT professional currently serving as the Head of Workplace Services at ING Italia since August 2021, overseeing the Service Desk and Office 365 management while delivering innovative workplace solutions. Prior to this role, Luca held various positions at KONE Corporation from January 2008 to July 2021, including IT Security Specialist, End User Workplace Service Owner, Project Manager for Windows 7 migration, and IT Country Coordinator. Luca's early career includes a decade at Schlumberger, serving as Service Delivery Manager and exploring roles in geophysics and IT support. Academic achievements include a PhD in Geophysics from Università degli Studi di Milano and numerous professional certifications in IT and security.