Karen Abrook is an accomplished professional with extensive experience in product management and financial services. Currently serving as a Product Manager at ING since January 2017 and a Senior Product Manager at Lloyds Bank since February 2014, Karen has also held the position of Market Manager for FI Payment Solutions at Royal Bank of Scotland Group since 2009, where responsibilities include the commercialization of financial institution product offerings and leading the development of GBP clearing solutions. Prior roles include Head of Process Management at ABN AMRO, where Karen established a bank-wide standard for business process modeling, and Manager of Policy Management at Cap Gemini. Karen holds a BSc and MSc in Chemistry with a focus on Colloid & Surface Science from the University of Bristol, complemented by an education from Newstead Wood School.
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