Sophie Jeckmans

Sophie Jeckmans is an accomplished professional with extensive experience in customer journey management and product oversight, currently serving as Chapter Lead - Customer Journey Experts at ING. Prior roles include Stream Lead and Product Manager at the same organization, as well as Community Lead for Trans+@Workplace Pride. Sophie's earlier career includes positions as an Interim Professional and Trainee in Business Banking at Welten and as Customer Support and Employee Customer Services at AEGON Bank and LeasePlan Bank, respectively. Sophie holds a Master’s degree in Finance from Tilburg University, obtained in 2012.