Tiange Zhao

Tiange Zhao is a Senior UX Researcher and Interim Product Manager at ING, specializing in user research for AI-driven banking solutions. Zhao has led significant projects across various sectors, providing insights that inform product strategies. Previously, Zhao co-founded Alaia Health, a SaaS platform addressing workplace burnout, and served as a CX researcher and Service Designer at code d’azur, delivering recommendations to major clients. Zhao's experience includes UX research roles at Lobster Ink and Signify, focusing on user engagement and product management. Educational qualifications include a Master of Science in Human Technology Interaction from Eindhoven University of Technology and a Startup School Certificate from Y Combinator.