Belanna Zhou is a highly experienced Senior Principal Product Designer currently at Ingram Micro, specializing in vendor B2B user experiences. Prior experience includes roles as a Sr. User Experience Designer at Cisco, where a strong focus was placed on SaaS cloud experiences leveraging machine learning and AI, and a Product Designer at Pearson, where significant improvements in user retention, NPS, and conversion rates were achieved. Belanna has a solid background in UX/UI design, having worked with various organizations, including DGMONSTER as a co-founder and UX Director, and taught at academic institutions like Harvard Business School Online. Educational credentials include a forthcoming LEAD Business Program from Stanford University, a Master's in Human Computer Interaction from the University of Michigan, and a Master's in Interaction Design & Project Management from Northeastern University.
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