Santiago Uberti

Santiago Uberti is an experienced Technical Services Manager at Innovid since January 2021, where responsibilities include managing and mentoring a team of six Technical Support Agents, developing strategies to enhance performance, and implementing Knowledge-Centered Support principles to improve documentation practices. Prior to this role, Santiago served as a Technical Services Team Lead, overseeing a team of four and delivering training while acting as the technical voice for client interactions. Santiago's career began with a solid foundation in technical support as a Tech Support Analyst, providing first and second-tier support and developing custom reporting solutions using various database technologies. Earlier, Santiago worked at Logic Computers as Coordinador de Administración, Logística y Comunicación and served as a Periodista at Página 12. Santiago holds a Licenciatura en Ciencias de la Comunicación Social / Periodismo, Ciencias Sociales from the University of Buenos Aires, completed in 2017.