Claire Hugonet

Claire Hugonet is an experienced professional in customer care, marketing, and process optimization, currently serving as the Customer Care Team Manager at Innovorder since August 2020. Claire has a robust background in various roles within customer success and marketing, including freelance consulting and positions at Air France and Haloha. Expertise includes customer journey development, satisfaction assessment, automation tools implementation, and communication strategies. Claire's education includes a Master of Science in International Marketing and Business Development from SKEMA Business School, a Master's degree in Entrepreneurship from Paris School of Business, and a Bachelor's degree in Business Administration from La Trobe University.