FP

Francis Panes

Help Desk For Home Depot at Insight Global

Francis Panes is an experienced IT professional currently serving as a Help Desk technician for Home Depot at Insight Global since August 2024. Previous roles include Testing Technician at FTG International, where comprehensive testing of Chromebook and laptop devices was conducted, and Computer Repair Technician for Lenovo at CSAT Solutions LP, focusing on diagnostics and repairs of customer equipment. An Amazon Flex Driver from March 2019 to November 2021, Francis demonstrated logistical efficiency in delivery routes. Earlier experience includes part-time web development and a digital media internship at the University of Houston College of Technology. Education includes a Cybersecurity certificate from Rice University, a Bachelor of Science in Digital Media from the University of Houston, and an Associate in Applied Science in Graphic Design from Houston Community College.

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