Sara Markkanen has built a diverse career in business management and customer service, currently serving as Office Manager and Executive Assistant to the CEO at Instru Optiikka Oy since October 2016. Previous roles at Instru Optiikka Oy include Customer Service Manager, Service Supervisor, and Sales Associate. Prior to that, Sara was a Sales Associate at Stockmann from January 2012 to October 2016 and at Zio 2 Oy from November 2007 to January 2012. Educational qualifications include a Degree Programme in Business Management from Lapland University of Applied Sciences (September 2020 - December 2023), a Johtamisen ja yritysjohtamisen erikoisammattitutkinto from AVA-akatemia (August 2020 - September 2021), and a Vocational Qualification in Business and Administration focusing on Sales and Customer Service from Markkinointi-instituutti (2017 - 2018).