Tiffany Larson is an experienced professional in customer support and training, currently serving as a Customer Support Trainer at IAA since October 2021. Prior to this, Tiffany held various roles at National Recoveries, Inc., including New Hire Training Manager, where oversight of training material accuracy and management of a team of trainers and new hire classes took place. Additional roles at National Recoveries included New Hire Trainer, Administrative Resolution Manager, and Customer Service Manager, each contributing to a robust skill set in training, conflict resolution, and customer satisfaction. Tiffany's earlier experience includes positions at Bureau of Collection Recovery as a Client Services Manager and Payroll Administrator, along with roles in educational settings as a Lead Counselor and Substitute Teacher. Tiffany earned a Bachelor's degree in Elementary Education and Teaching from St. Cloud State University.