Jake Wallin

Jake Wallin has extensive experience in customer support and management, primarily with intelliflo since November 2012, where roles progressed from 1st Line Customer Support Analyst to Head of Customer Support - UK. Prior to intelliflo, Jake Wallin worked at Sitel Group as a Commercial Backliner and Customer Service Agent, gaining skills in escalation procedures and handling customer complaints. Additional experience includes leadership and customer service roles at Blockbuster, retail and sales positions at Thorntons, guest services at Thorpe Park, and customer assistance at John Lewis. Jake Wallin's career demonstrates a strong foundation in customer interaction, team leadership, and operational management.