Han Bosz

Han Bosz is an experienced professional with a diverse background in customer contact management and financial services. Currently serving as Manager Customer Contact Center at International Card Services since October 2018, responsible for customer interactions for approximately 3 million cardholders and recognized for notable achievements in customer service excellence. Prior roles at ABN AMRO Bank N.V. include Lead Product Owner for mortgage processes, COO for mortgage IT systems, and Manager Operations Development, demonstrating a strong focus on digital transformation and operational efficiency. Han's career began with consultancy roles at notable firms such as Cap Gemini Ernst & Young and Ernst & Young, complemented by a solid educational foundation with a Master's in Accounting & Control and an MBA in Business/Managerial Economics.