Farida Keter

Farida Keter is a skilled professional with a diverse background in information technology and data engineering. Currently serving as a Member Support Representative at ID.me since July 2021, Farida brings valuable experience from previous roles, including an IT internship at Safaricom Limited as a Network and Service Desk Engineer, where responsibilities included receiving IT incident calls and service requests. Farida also interned at Kenya Power, focusing on IT services, fiber maintenance, and telephony. Educational qualifications include a Master of Information Systems from Bowie State University (2019-2022), a certification in Data Engineering from Correlation One (April 2023 - July 2023), and a degree in Telecommunications Technology from Kenyatta University (2012-2016).