Sergio Garibi Harper

Sergio Garibi Harper is an experienced operations director currently serving at IntouchCX since March 2024. Prior to this role, Sergio held multiple leadership positions at Beliveo Corporation from March 2013 to March 2024, including Director of Client Strategy, Director of Planning and Control, and Senior Manager of Training, Quality & Control. Responsibilities encompassed managing operational support, achieving efficiencies, and delivering actionable data to leadership. Sergio also led teams focused on training, quality assurance, and business intelligence, ensuring strong client relationships and innovative training solutions. Earlier experience includes positions at Teleperformance, where Sergio managed training for large-scale projects, and roles at Sartori and La Tavolata. Sergio holds a Bachelor's degree in Industrial Engineering from Universidad del Valle de México, earned between September 2020 and September 2022.