Mike Sedillo

Mike Sedillo is a seasoned professional in global digital transformation and customer experience, currently serving as the Director of Global Digital Transformation and Director of Customer Experience at McAfee since November 2010. Sedillo oversees the Customer Success Group's Digital Experience program, the Global Customer Experience Team, and key metrics such as the Net Promoter Score and customer satisfaction programs. Transitioning from a Process Engineer role, Sedillo has demonstrated expertise in enhancing customer success initiatives and brand visibility. Prior experience includes optimizing supply chain operations as the Global Manager of Supply Chain Optimization and managing manufacturing projects for Boeing 787 at Triumph Aerostructures. Sedillo holds a BS in Business Administration from Dallas Baptist University and has completed executive leadership and Lean Six Sigma certifications from prestigious institutions, further solidifying a strong foundation in management and operations.