Jenna G. is an accomplished professional with extensive experience in customer success and project management. Currently serving as an Executive Resolution Manager at Intuit since October 2024, Jenna previously held multiple roles at GoFundMe from March 2016 to October 2024, including Senior Customer Success Manager and Partner Manager. Notable achievements include managing partnerships related to significant initiatives such as Michelle Obama’s Global Girls Alliance. Jenna also has project management experience in redesigning GoFundMe’s Help Center content, and has worked as a Lab Assistant Intern at Biomatrica. Jenna holds a Bachelor's Degree in Bioengineering and Biomedical Engineering from San Diego State University and has pursued further education in SQL and trauma-informed customer service.