Customer Experience and Market Analysis

About

The Customer Experience and Market Analysis team at ISB Global focuses on understanding and enhancing customer interactions with the company’s products and services. This team analyzes market trends and customer feedback to inform strategic decisions and improve the usability, satisfaction, and overall value of ISB Global’s Waste & Recycling One (WR1) software solutions. By integrating market intelligence with user experience insights, they ensure that the software meets the unique needs and challenges of the waste and recycling sector, thereby driving greater operational efficiency and customer satisfaction.