Daniela Taccani

Daniela Taccani has extensive experience in customer operations, communication, and editorial coordination, primarily at Italiaonline, where roles include Design and Usability Lab Director, Customer Operations, and Customer Experience and Communication since 2013. Previous positions include leadership in creative project management at Matrix, overseeing editorial operations for various digital platforms, including the official portal for the 2006 Winter Olympics in Turin. Taccani's background encompasses editorial responsibilities for prominent clients such as L’Oréal Paris and involvement in content management for institutional sites. This diverse expertise highlights a strong commitment to enhancing customer satisfaction and optimizing communication in digital environments.