Claus John Nielsen

Claus John Nielsen is an experienced professional in technical support and IT consulting, currently serving as a Professional Services Consultant and Senior Support Analyst at ITRS Group since June 2011, specializing in Geneos and market data/TREP. Previous roles include Financial Desktop Support at INTL FCStone Inc., Customer Support Executive at Thomson Reuters, and Desktop Support at Sabio. Claus has also held positions such as Helpdesk Administrator at the European Medicines Agency and the Ministry of Foreign Affairs Denmark, where responsibilities included support for large user bases and leadership in improving support procedures. Claus holds an Apprentice Administrative Officer degree from the Ministry of Foreign Affairs and a degree in Business Administration from Niels Brock.