Gia Gillio

Gia Gillio is an accomplished professional with extensive experience in customer success and relationship management, currently serving as the Head of Customer Success at JBKnowledge since December 2024. Prior roles include Head of Client Success at GetGloby, where Gia increased customer satisfaction by 20% and achieved a 97% retention rate, and various leadership positions at Cognizant, enhancing team performance and client engagement. Additional experience spans project management and media roles across radio and television, complemented by a strong educational background in communication and event planning from Universidad Nacional de La Matanza and the University of Buenos Aires.