Michael Joseph is an experienced Business Analyst and Project Manager currently employed at Pepkor Lifestyle since September 2023, where responsibilities include documenting and designing business processes and managing projects. Prior to this, Michael worked at FNB Wealth and Investments for eight years, successfully implementing several projects using both Waterfall and Agile methodologies while engaging with stakeholders and enhancing financial report analysis. Michael's career began as a Call Centre Agent and progressed through various roles, including Operational Risk Administrator at RMB Private Bank, where an innovation award was won for identifying significant fund utilization issues. Michael holds a Bachelor of Commerce with Honours from the University of the Witwatersrand and has obtained multiple certifications in Agile, Lean Six Sigma, and Business Analysis.
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