Jessica Monteiro

Jessica Monteiro is a Senior Learning Specialist at Jimpisoft since March 2024, responsible for documenting product processes and collaborating with various teams to create and disseminate product content. Previously, Jessica served as a Product Lead and Learning Experience Specialist at Navan, focusing on content development and training new hires in Travel and Expense Management systems. Prior roles include English Customer Service Representative at Sitel, providing technical support, and Bilingual Team Trainer at Teleperformance Brasil, where training programs were developed for multiple projects. Jessica's career began as a Credit Risk Analyst at Lojas Riachuelo, assessing customer credit applications. Jessica holds a degree in Pedagogia from Universidade Federal do Rio Grande do Norte.