Carlos Rivas Oyuela

Carlos Rivas Oyuela is an experienced professional with expertise in training and development, currently serving as an Entrenador at Juan Valdez Café, overseeing the training of staff across 26 stores with over 300 store visits annually. Prior experience includes a role as Líder de Formación at Home Elements, where Carlos delivered 36 training sessions per year. Previous positions also feature work in technical support at Telemark Spain, freelance data entry on Upwork, sales training at Outsourcing S.A.S and Claro Colombia, and an internship at Enel Group. Educational qualifications encompass a Master’s in Human and Organizational Development from Universidad Tecnológica de Pereira and various certifications in training methodologies and customer service.