Iyad Abuzer is an experienced Service Manager currently at North Gulf Trading since July 2018, with a prior role as Service Manager at Juma Al Majid Group from November 2007 to December 2013. Responsibilities include enhancing staff efficiency, improving customer retention, and providing strategic leadership to meet revenue and profit targets while managing operational expenditures. Iyad Abuzer has a solid background in service coordination and technical support, beginning as a Service Engineer and earlier as an Engineer. Iyad Abuzer holds a Bachelor of Science in Mechanical Engineering from Jordan University in Amman, graduated in 2007.