The Technical Operations Team at K12 Tech is responsible for ensuring the seamless management and maintenance of technology devices within K-12 school systems. This team oversees all repair and support processes, from device diagnostics to procurement and software management, while implementing efficient workflows to minimize downtime and enhance operational effectiveness. By coordinating local and mail-in repair services, they aim to provide prompt and reliable support for school districts, ensuring that educational technology remains functional and accessible for students and educators alike.