Kevin Tucker

Kevin Tucker is a seasoned professional with extensive experience in customer service operations and consulting within various industries. Currently serving as a Senior Consultant in the gig economy at Kalleid since March 2022, Tucker previously held the position of Director of Customer Service Operations at Thule Group, where significant achievements included a 300% improvement in consumer resolution and a 30% growth in B2C business. Tucker's career spans notable roles at CPG International as Director of Customer Service Operations, 3M as Customer Service Director with a focus on business transformation, and senior leadership positions at PerkinElmer, Hewlett-Packard Co., and Agilent Technologies. Academic credentials include an MS in Analytical Chemistry from the University at Buffalo and a BS in Biochemistry from Canisius College.