Michele Saunders

Michele Saunders is an experienced professional in the insurance industry, currently serving as the EDI Manager at Kelly & Associates Insurance Group since August 2010. Prior to this role, Michele held various positions at CareFirst Blue Cross Blue Shield from January 1996 to August 2010, including NASCO Quality Assurance Manager, where responsibilities included overseeing a team of 55 associates and ensuring compliance with audit criteria. Additional roles at CareFirst involved project management, training development, and quality assurance, showcasing a strong background in operational enhancements and team leadership. Michele's earlier experience includes positions at CIGNA as a Benefit Analyst and Senior Member Service Representative. Educational qualifications include studies at Villa Julie College in Medical Lab Technology and attendance at York College.