Kenya Airways PLC, formerly Kenya Airways Limited, is engaged in international, regional and domestic carriage of passengers and cargo by air, the provision of ground handling services to other airlines, and the handling of import and export cargo. The Company's segments include Passenger, Freight and mail, Handling and Others. The Company operates domestic flights and flies to approximately 50 destinations in Africa, the Middle East, Asia and Europe. The Company has approximately 47 aircrafts, which include five Boeing 777 wide body jets, nine Boeing 787, 12 Boeing 737 narrow body jets, 17 Embraer regional jets, two Boeing 737 freighters and two Bombardier Dash 8-400. The Company also provides mobile services. The Company's subsidiaries include JamboJet Limited, which is engaged in providing local passenger air transport services, and African Cargo Handling Limited, which is engaged in providing cargo handling services.

Aviation & Aerospace

Kenya Airways

Allan Kilavuka

Samuel Ngugi

Paul Njoroge

Hazel Wachira

Mark Owaga

Makau Maitha

Tom Shivo

Fredrick Kitunga

Julius Thairu

Hellen Mathuka

The Marketing and Customer Experience team at Kenya Airways is responsible for enhancing brand visibility and customer satisfaction across all service touchpoints. They focus on developing loyalty programs, managing pricing and revenue strategies, and overseeing in-flight performance to ensure an exceptional travel experience. Additionally, the team handles corporate communications and customer feedback mechanisms to continuously improve service delivery and address customer needs effectively.

Marketing and Customer Experience

Information Technology

Operations Management

Marketing and Customer Experience

About

Team members

Other teams at Kenya Airways

Information Technology

Operations Management