Graham Clayton

Graham Clayton has extensive experience in customer service and indexing, having worked as a Customer Service Representative at KinCare since October 2021, where responsibilities include directing calls and assisting customers with inquiries. Prior to this, Graham was a freelance indexer, proofreader, and editor from October 2011 to July 2022, and served as a Customer Service Representative at the Australian Taxation Office, focusing on customer support during the COVID-19 pandemic. Additional roles include outbound telemarketing at BLUEE Technology and Indexing Team Leader at CCH Australia, coupled with earlier experience in data entry at ANSTAT Australia. Educational qualifications include a Diploma of Library and Information Studies from TAFE NSW, a Diploma in Editing and Publishing from Macquarie University, and a BA in Library Science from the University of Technology Sydney.