Steven Clouston AMBCS is an experienced IT professional currently serving as the IT Support and Service Manager at Gordon Murray Design, responsible for IT Services and Operations Management. Steven's background includes roles such as Head of IT Service Management at Arvato CRM Solutions, where Steven focused on implementing ITIL and Agile methodologies, and IT Manager at Woking College, where Steven developed comprehensive IT strategies and managed significant projects. Steven's previous experience encompasses positions at John Lewis Partnership, Vero Software, and Fujitsu UK, among others, showcasing a strong foundation in IT support, project management, stakeholder engagement, and continual service improvement. Steven holds a Higher National Diploma in Management and Leadership from the Chartered Management Institute.