Tauheed Alam serves as the IT Country Lead at Kitopi since January 2020, where responsibilities include overseeing daily operations of server hardware and software, recommending IT strategies, managing technology installations, and developing organizational IT policies. Prior to this, Tauheed held the position of IT Support Specialist at Kitopi, providing technical support and maintaining infrastructure across multiple locations. Previous experience includes working as an IT Support Specialist at Tata Teleservices Ltd, focusing on hardware and network configuration, and as a Technical Support Specialist at Goalwit Technologies. Tauheed Alam holds a Bachelor of Technology in Computer Science from Suresh Gyan Vihar University, earned between 2013 and 2017.
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