Danielle Zimmerman is an experienced executive specializing in customer experience and success, currently serving as VP of Customer Experience at Knack and as a Chief Member at Chief, an organization dedicated to empowering women leaders. Prior roles include Senior Vice President of Customer Success at Jungle Scout and Vice President of Customer Success at Wistia and Quick Base, where Danielle enhanced customer engagement through strategic programs. Earlier career highlights include Director of Program Management at Intuit and Osprey Compliance Software, where Danielle piloted significant organizational changes and Agile transformations. Danielle's leadership contributed to increased efficiency and customer retention at multiple organizations, showcasing a strong commitment to driving results and fostering collaborative environments.