Susan Croushore

Susan Croushore has held 4 CEO healthcare positions, most recently as President and CEO Mercy Health System of Southeast Pennsylvania. Mercy, a member of Trinity Health, has three hospitals, a large Home Care Division, five PACE centers, a Physician Network/ CIN, ACO and Gateway, a joint venture insurance plan focused on Medicaid and special needs clients.

She also led The Christ Hospital and Health Network based in Cincinnati, Ohio where she transformed the organization from a system member hospital into an independent health system with top decile performance across all quality, safety and experience measures. Susan has also served as the CEO of Jeanes Hospital/Temple University Health System in Philadelphia as well as the President of St. Joseph’s Hospital in Lancaster, PA. She has extensive experience in both community hospital leadership as well as academic medical centers, including Hahnemann University and the Medical College of Pennsylvania. Croushore started her career as a Microbiologist and has a BS from Penn State University, MS from Thomas Jefferson University and Masters of Business Administration (MBA) from LaSalle University.

Susan has served on a number of Boards, including the Ohio Hospital Association Board, American Heart Association Great Rivers Affiliate, United Way Board, and Federal Reserve Bank of Cleveland - Cincinnati Division. Most recently, she has been a member of the Gateway Health Plan Board and Executive Committee, the American Hospital Association Region 2 Policy Board, the Hospital Association of Pennsylvania Board and the HSX Board, a health exchange collaborative. She has served as the national chair of the Volunteer Oversight Group of the American Heart Association and a board member of both the regional and local AHA boards.

Susan has been recognized by Modern Healthcare as one of the Top 25 Women in healthcare, as well as a finalist with Ernst & Young as Entrepreneur of the Year, the Cincinnati Chamber of Commerce Corporate Woman of the year and the Hospital Association of PA Grassroots champion of the Year. She has been a keynote speaker, educator, panelist and consultant.