Andrew Giger is a Senior Partner and Client Partner at Korn Ferry, specializing in Healthcare Advisory since 2020. In addition, Giger serves as an Adjunct Professor at Northwestern University. Previously, Giger held the position of Director of Customer Experience at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma, and Texas from 2016 to 2020, where notable achievements included creating an algorithm to analyze member call recordings, significantly reducing Department of Insurance complaints, and designing a coaching program for over 700 operational supervisors. Giger's career also includes roles at Gallup, where consulting expertise spanned from Healthcare Consultant to Managing Consultant, and a successful brief tenure at the Rotterdam School of Management as a Healthcare Consultant. Educational qualifications include an MBA in Healthcare Management and Finance from Gies College of Business, University of Illinois Urbana-Champaign, and a B.S. in Political Science from the same university. Giger also has EMT-B certification from Weiss Memorial Hospital and ongoing education at DePaul Driehaus College of Business.
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