Yana Kasabova

Yana Kasabova is an experienced account and customer success manager specializing in building and maintaining client relationships across various sectors. Currently serving as an Account Manager for ServiceNow and Digital Compliance practice at KPMG IT Service OOD, Yana is responsible for developing client partnerships and preparing complex proposals. At Nuvolo, Yana manages 25 Fortune 500 accounts in EMEA with a strong account retention rate while handling relationships at the VP level. Previous roles include Key Account Manager at Chaos Group and Account Manager for Sitefinity ECMS at Progress, where Yana excelled in upselling, lead generation, and customer support. Yana holds a BA in Business Administration and Economics from the American University in Bulgaria.