Nizar Hadidi

Nizar Hadidi is a seasoned professional with extensive experience in customer service and support roles across various industries. Currently serving as a Service Desk Analyst at Kyndryl since September 2022, Nizar previously held the position of Customer Experience Associate Manager at Monster Worldwide CZ, where responsibilities included managing customer interactions and overseeing business accounts. Prior experience includes roles as a Quality Control Specialist and Travel Consultant at Kiwi.com, focusing on customer interaction quality and multilingual support, respectively. Earlier in the career, Nizar worked in customer care and satisfaction at Caribbean World Hotels, excelling in team management and client relations. Nizar's career also includes diverse roles in hospitality and food service, underscoring strong communication and interpersonal skills cultivated through formal education at IMT - Institut Mediterraneen de Tourisme in Tunisia.